{"id":4678,"date":"2026-08-10T05:18:06","date_gmt":"2026-08-10T05:18:06","guid":{"rendered":"https:\/\/proleed.academy\/blog\/?p=4678"},"modified":"2026-08-10T10:06:44","modified_gmt":"2026-08-10T10:06:44","slug":"why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that","status":"publish","type":"post","link":"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/","title":{"rendered":"Why AI Chatbots Give Wrong Answers and How RAG Systems Fix That"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4678\" class=\"elementor elementor-4678\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-451f7b3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"451f7b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6779e5f\" data-id=\"6779e5f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9669e37 elementor-widget elementor-widget-heading\" data-id=\"9669e37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Table of contents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd223c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2cd223c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic1\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You've Seen This Happen<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic2\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Why LLMs Hallucinate \u2014 The Honest Explanation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic3\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">The Real-World Consequences \u2014 Why This Actually Matters<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic4\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Enter RAG \u2014 What It Is and Why It Works<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic5\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RAG in the Real World \u2014 How Canadian Businesses Are Using It<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic6\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">What You Need to Know to Build RAG Systems<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proleed.academy\/blog\/why-ai-chatbots-give-wrong-answers-how-rag-systems-fix-that\/#topic7\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Some answers to common queries<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-563cfe5\" data-id=\"563cfe5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-865507c elementor-widget elementor-widget-heading\" data-id=\"865507c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Why AI Chatbots Give Wrong Answers and How RAG Systems Fix That<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63466d3 elementor-widget elementor-widget-menu-anchor\" data-id=\"63466d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic1\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d9286 elementor-widget elementor-widget-heading\" data-id=\"61d9286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You've Seen This Happen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-267ac8d elementor-widget elementor-widget-text-editor\" data-id=\"267ac8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You present a query to ChatGPT, and the response comes back instantly and convincingly in complete and comprehensive sentences. Then you conduct a verification of the information provided and find out that it was all made up.<\/p><p>The generated source may be a final report of research that was never conducted. It may provide instructions about a medication inappropriately. It may tell you a story about a landmark court case with a made-up judge and an arbitrary decision.<\/p><p>This phenomenon is known as <strong>AI hallucination<\/strong>, and it is not a glitch that will be quickly fixed. Instead, it is a byproduct of how big data processing works and has severe implications when the technology is used in practice.<\/p><p>The bright side is that the industry has found an answer to the problem that makes it much smaller, which is called RAG or Retrieving-Augmented Generation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-13b4f98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13b4f98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5bd9ebb\" data-id=\"5bd9ebb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4240249 elementor-widget elementor-widget-text-editor\" data-id=\"4240249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Real example, <\/strong>it was reported that in the year 2023 two lawyers in the United States prepared an official document using ChatGPT\u2019s texts which were not real cases. As a result, they have been instructed to attend court and justify their actions. This is not simply a matter of theory.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aaad0f elementor-widget elementor-widget-spacer\" data-id=\"0aaad0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72580c6 elementor-widget elementor-widget-menu-anchor\" data-id=\"72580c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic2\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eba8e1a elementor-widget elementor-widget-heading\" data-id=\"eba8e1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why LLMs Hallucinate \u2014 The Honest Explanation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6c628 elementor-widget elementor-widget-text-editor\" data-id=\"2e6c628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to grasp the reasons behind AI&#8217;s mistakes, it is essential to comprehend what actually transpires when it provides the answer to your question \u2013 and it is not what most think it does.<\/p><p>An advanced language model such as ChatGPT, Claude or Gemini possesses not any kind of fact database that it can reference. It does not go online to search for the answer to your question. Instead, it predicts the statistically probable next token, which it guesses upon taking into account everything that has been said until that point.<\/p><p>Consider the following analogy: have you ever met a person who has read tons of books and\/or articles, and\/or web pages but is unable to look anything up? When posed with questions, such person produces the answers relying exclusively on the information it has remembered. This person may sound confident, but confidence does not imply correctness.<\/p><p>If the model lacks sufficient signals in its training material to give you a right answer, the model will come up with something which might sound plausible but which is wrong. It cannot tell you whether the information it has produced is accurate or not.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d055106 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d055106\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5dff26f\" data-id=\"5dff26f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26dad4e elementor-widget elementor-widget-text-editor\" data-id=\"26dad4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Related read:\u00a0 <\/strong>Want to understand why even long-context LLMs struggle with memory \u2014 <strong><u><a href=\"https:\/\/proleed.academy\/blog\/context-windows-explained-why-long-context-llms-still-forget-information\/\">Context Windows Explained: Why Long-Context LLMs Still Forget<\/a> Information<\/u><\/strong><em>\u00a0 <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-66c552c elementor-widget elementor-widget-spacer\" data-id=\"66c552c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e7f6e elementor-widget elementor-widget-image\" data-id=\"c7e7f6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/how-large-language-models-work.webp\" class=\"attachment-full size-full wp-image-4768\" alt=\"how-large-language-models-work\" srcset=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/how-large-language-models-work.webp 1376w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/how-large-language-models-work-300x167.webp 300w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/how-large-language-models-work-1024x572.webp 1024w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/how-large-language-models-work-768x429.webp 768w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-033295c elementor-widget elementor-widget-spacer\" data-id=\"033295c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec6701 elementor-widget elementor-widget-menu-anchor\" data-id=\"7ec6701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic3\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7891f67 elementor-widget elementor-widget-heading\" data-id=\"7891f67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Real-World Consequences \u2014 Why This Actually Matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02b619c elementor-widget elementor-widget-text-editor\" data-id=\"02b619c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re using AI to assist in creating social media content or brainstorming ideas, hallucination is merely an annoyance. You read it, discover it, and move on.<\/p><p>However, companies are now using AI for far more serious purposes. That is when hallucination becomes a serious danger rather than an annoyance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e3a6d elementor-widget elementor-widget-heading\" data-id=\"66e3a6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Healthcare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b6c44 elementor-widget elementor-widget-text-editor\" data-id=\"c3b6c44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A hospital uses an AI agent to help physicians get fast information about drug interactions and dosage instructions. If the AI gives some wrong figures on dosage, it\u2019s not only a minor mistake. It\u2019s a threat to patient safety. Clinical AI is not a helpful technology if there\u2019s no reliable checking mechanism in place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73112ba elementor-widget elementor-widget-heading\" data-id=\"73112ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Finance and Law<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dad822 elementor-widget elementor-widget-text-editor\" data-id=\"8dad822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A financial consulting business applies AI to help financial analysts prepare clients` reports and reference regulations and case laws. If the AI states about some regulations that do not exist or misquotes a regulatory document, the compliance team will be in trouble \u2014 not to mention the client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb8e703 elementor-widget elementor-widget-heading\" data-id=\"eb8e703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e8b5c elementor-widget elementor-widget-text-editor\" data-id=\"44e8b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A retail company uses an AI chatbot to help customers with questions regarding products, returns, and warranty. If the chatbot generates information on a nonexistent return policy, the company may have an upset customer and be liable for any organisation.<\/p><p>The above examples are real. At the present time, there are cases of companies in Canada using AI without much comprehension of its actual limitations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d7aaa3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7aaa3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-33b68bd\" data-id=\"33b68bd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41027c1 elementor-widget elementor-widget-text-editor\" data-id=\"41027c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Want to go deeper than just understanding RAG?<\/strong><\/p><p>Proleed Academy&#8217;s AI program covers RAG systems hands-on \u2014 vector databases, chunking strategies, retriever types, and building production-ready RAG pipelines. Live sessions, real projects, globally recognised certification.<\/p><p><span style=\"text-decoration: underline;\"><em><a href=\"https:\/\/proleed.academy\/artificial-intelligence-ai-training-course.php\"><strong>Book a free demo class<\/strong><\/a><\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-f50b08e elementor-widget elementor-widget-spacer\" data-id=\"f50b08e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-308fb15 elementor-widget elementor-widget-image\" data-id=\"308fb15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/ai-hallucination-real-world-consequences-in-healthcare-finance-and-business.webp\" class=\"attachment-full size-full wp-image-4767\" alt=\"ai-hallucination-real-world-consequences-in-healthcare-finance-and-business\" srcset=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/ai-hallucination-real-world-consequences-in-healthcare-finance-and-business.webp 1376w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/ai-hallucination-real-world-consequences-in-healthcare-finance-and-business-300x167.webp 300w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/ai-hallucination-real-world-consequences-in-healthcare-finance-and-business-1024x572.webp 1024w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/ai-hallucination-real-world-consequences-in-healthcare-finance-and-business-768x429.webp 768w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da98de elementor-widget elementor-widget-spacer\" data-id=\"6da98de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cde3b elementor-widget elementor-widget-menu-anchor\" data-id=\"e2cde3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic4\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f831129 elementor-widget elementor-widget-heading\" data-id=\"f831129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enter RAG \u2014 What It Is and Why It Works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4a151 elementor-widget elementor-widget-text-editor\" data-id=\"3a4a151\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The letters \u201cRAG\u201d stand for Retrieval-Augmented Generation. While it seems like a complicated abbreviation, it has quite an easy explanation.<\/p><p>Assume that you have to ask advice from two types of people. The first type gives you the answer based on memory \u2013 the response is quick and confident, but half-accurate as the grasped information may not be correct. The second type says, \u201dI will check it for you,\u201d then goes to check the document, rules or records, and provides you with an answer based on those documents.<\/p><p>The essence of RAG is that AI works like the second type of person. So, instead of generating responses based on the information accumulated throughout training, RAG first retrieves the related documents and information from the connected knowledge base and only then formulates the answer.<\/p><p>This way, this technology allows AI to respond using the current return policy or current regulation obtained from the relevant document. It provides the answer to a clinical issue based on the current clinical guideline instead of relying on the memory.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4621eb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4621eb9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-45b335b\" data-id=\"45b335b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e06814 elementor-widget elementor-widget-text-editor\" data-id=\"2e06814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>A straightforward analogy: <\/strong>A traditional LLM is a gifted student responding from recollection during an examination. A RAG system refers to that original student, but in this case, the examination is open book. Similar knowledge, however much higher accuracy in the case of actual facts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb433a7 elementor-widget elementor-widget-spacer\" data-id=\"cb433a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b1b058 elementor-widget elementor-widget-image\" data-id=\"0b1b058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/rag-system-explained.webp\" class=\"attachment-full size-full wp-image-4769\" alt=\"rag-system-explained\" srcset=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/rag-system-explained.webp 1376w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/rag-system-explained-300x167.webp 300w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/rag-system-explained-1024x572.webp 1024w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/rag-system-explained-768x429.webp 768w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-782ca5c elementor-widget elementor-widget-spacer\" data-id=\"782ca5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8bffc0 elementor-widget elementor-widget-menu-anchor\" data-id=\"a8bffc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic5\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18061e6 elementor-widget elementor-widget-heading\" data-id=\"18061e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RAG in the Real World \u2014 How Canadian Businesses Are Using It<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c97eb0 elementor-widget elementor-widget-text-editor\" data-id=\"7c97eb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>RAG is not a technology for the future but is already being used for various purposes in different sectors, including Canada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef8a88 elementor-widget elementor-widget-heading\" data-id=\"9ef8a88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Banking and Financial services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a95b314 elementor-widget elementor-widget-text-editor\" data-id=\"a95b314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Canadian banks are applying the RAG technology in the development of AI assistants, which help compliance teams. Unlike LLMs, which reference compliance requirements based on prior training data, the RAG-enabled system literally references the necessary documents at the time of the inquiry. Whenever OSFI issues a new guideline, the system pulls the newest update from the document.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5413ef2 elementor-widget elementor-widget-heading\" data-id=\"5413ef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Healthcare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28d5b9 elementor-widget elementor-widget-text-editor\" data-id=\"d28d5b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some health organizations within Canada have begun to use RAG technologies to link the knowledge libraries with AI assistants, including drug formulary, treatment protocols, and treatment guidelines. Whenever a nurse asks about the effects of a specific compound, the AI system retrieves the relevant page from the library and gives an answer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a46a4b elementor-widget elementor-widget-heading\" data-id=\"8a46a4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retail and E-Commerce<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fbe9d2 elementor-widget elementor-widget-text-editor\" data-id=\"7fbe9d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Retailers within Canada are starting to use RAG-enabled assistants to serve their clients through real-time inventory systems with up-to-date catalogues, price lists, and policy documents. For instance, when the customer asks how long it is possible to return the purchase, the AI assistant retrieves this policy directly without making any guesses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fd42035 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd42035\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c9cc076\" data-id=\"c9cc076\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e150ec elementor-widget elementor-widget-text-editor\" data-id=\"7e150ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Related read:\u00a0 <\/strong>Want to understand how RAG compares to fine-tuning for real business applications \u2014 <em><a href=\"https:\/\/proleed.academy\/blog\/rag-vs-fine-tuning-what-works-better-in-real-products\/\"><strong><u>RAG vs Fine-Tuning: What Works Better in Real Products<\/u><\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-fac883d elementor-widget elementor-widget-spacer\" data-id=\"fac883d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f80476d elementor-widget elementor-widget-image\" data-id=\"f80476d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1376\" height=\"768\" src=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/what-you-need-to-know-to-build-rag-systems.webp\" class=\"attachment-full size-full wp-image-4771\" alt=\"what-you-need-to-know-to-build-rag-systems\" srcset=\"https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/what-you-need-to-know-to-build-rag-systems.webp 1376w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/what-you-need-to-know-to-build-rag-systems-300x167.webp 300w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/what-you-need-to-know-to-build-rag-systems-1024x572.webp 1024w, https:\/\/proleed.academy\/blog\/wp-content\/uploads\/2026\/08\/what-you-need-to-know-to-build-rag-systems-768x429.webp 768w\" sizes=\"(max-width: 1376px) 100vw, 1376px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b853d0 elementor-widget elementor-widget-spacer\" data-id=\"1b853d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de9f9c1 elementor-widget elementor-widget-menu-anchor\" data-id=\"de9f9c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic6\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f874539 elementor-widget elementor-widget-heading\" data-id=\"f874539\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What You Need to Know to Build RAG Systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bdb62b elementor-widget elementor-widget-text-editor\" data-id=\"0bdb62b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Having a clear understanding of RAG is beneficial. However, the ability to perform RAG in real life helps you become appealing to employers using it.<\/p><p>Here\u2019s how to build a RAG system capable of functioning in a production environment:<\/p><ul><li><strong>Vector databases<\/strong> \u2013 there\u2019s no keyword search in using RAG. Words are transformed into data formats called embeddings and saved into the vector database. The query is all about the discovery of the closest meaning to the question asked. The tools for that are FAISS, Pinecone, and Chroma.<\/li><li><strong>Chunking strategies<\/strong> \u2013 documents are broken into pieces before being added to the database. If it is too big, there is an accuracy issue. If it is too little, the context is lost. One of the most underrated skill sets in RAG engineering is knowing how to chunk correctly.<\/li><li><strong>Retriever types<\/strong> \u2013 dense, sparse, and hybrid retrieval types prove to have different advantages depending on the type of knowledge database.<\/li><li><strong>Re-ranking<\/strong> \u2013 retrieved documents may not always be equally useful. Re-ranking layers help to assess the relevance of retrieved chunks prior to sending them to the LLM.<\/li><li><strong>Assessment<\/strong> \u2013 in order to determine whether your RAG system functions, you will need specific evaluation criteria \u2013 fidelity, relevance of the answer, precision of scope. This is a whole area of knowledge by itself.<\/li><\/ul><p>This is just a part of the whole picture which the article can specify. If you want to create a functioning RAG pipeline \u2014 solving edge cases, maximizing the efficiency of retrieval process, implementing the technology on a cloud infrastructure \u2014 you will need practical hands-on training with real tools involved. This is fully covered in Module XXV of Proleed Academy\u2019s AI Program.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c7fe550 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7fe550\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0292c66\" data-id=\"0292c66\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae30b89 elementor-widget elementor-widget-text-editor\" data-id=\"ae30b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Related read:\u00a0 <\/strong>If you want to go deeper on evaluating RAG systems specifically \u2014 <em><a href=\"https:\/\/proleed.academy\/blog\/how-to-evaluate-rag-systems-key-metrics-every-ai-engineer-should-know\/\"><strong><u>How to Evaluate RAG Systems: Key Metrics Every AI Engineer Should Know<\/u><\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-90d1a4e elementor-widget elementor-widget-spacer\" data-id=\"90d1a4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1faf1bc elementor-widget elementor-widget-menu-anchor\" data-id=\"1faf1bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"topic7\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76bf378 elementor-widget elementor-widget-heading\" data-id=\"76bf378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Some answers to common queries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8499857 elementor-widget elementor-widget-accordion\" data-id=\"8499857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">AI hallucination: What is it and what makes it happen?  <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1391\">AI hallucination refers to instances when a large language model provides prompt responses to a question that may not be accurate. The reason behind AI hallucination is that instead of providing accurate predictions, the LLMs simply predict the most likely word to be used next. There is no way to know when LLMs have made an incorrect prediction.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is RAG in easy words?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1392\">RAG system is a method in which an AI retrieves documents from a database to provide an answer to a question. In simpler language, instead of giving answers from its own experience, AI reads documents and answers accordingly. <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does RAG help in avoiding AI hallucinations?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1393\">As the AI does not rely on its memory but provides an answer based on the retrieved documents. Since AI relies on the information already provided, this will guarantee the accuracy of the answer.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1394\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1394\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I learn to create RAG systems if I do not have any technical background?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1394\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1394\">RAG requires a certain set of abilities and knowledge that include understanding of Python, embeddings, and vector databases, etc. Thus, a structured AI training is the best option for professionals that need to master the required skills.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b63e400 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b63e400\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2a31e37\" data-id=\"2a31e37\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72703b4 elementor-widget elementor-widget-text-editor\" data-id=\"72703b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Ready to Build RAG Systems Yourself?<\/strong><\/p><p>Proleed Academy&#8217;s AI programme covers everything in this article \u2014 and everything beyond it. Module XXV takes you from understanding RAG to building and deploying production-ready RAG pipelines with real instructor guidance.<\/p><p><em><a href=\"https:\/\/proleed.academy\/artificial-intelligence-ai-training-course.php\"><strong>Book your free demo <\/strong><\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f1129 elementor-widget elementor-widget-spacer\" data-id=\"42f1129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0c69f7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f0c69f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cbd4d3 elementor-widget elementor-widget-text-editor\" data-id=\"5cbd4d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>About Proleed Academy<\/strong><\/p><p>Proleed Academy offers live online AI training covering machine learning, deep learning, generative AI, LLMs, RAG systems, agentic AI, and model deployment. Students across Canada, the UK, and South Asia. Visit <em><strong><a href=\"https:\/\/proleed.academy\/\"><u>proleed.academy<\/u><\/a><\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Table of contents You&#8217;ve Seen This Happen Why LLMs Hallucinate \u2014 The Honest Explanation The Real-World Consequences \u2014 Why This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4756,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7,1],"tags":[],"class_list":["post-4678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why AI Chatbots Give Wrong Answers - And How RAG Fixes It<\/title>\n<meta name=\"description\" content=\"Why do AI chatbots give confident but wrong answers? 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